Advancing the Science

Mayo Clinic Medical Science Blog – an eclectic collection of research- and research education-related stories: feature stories, mini news bites, learning opportunities, profiles and more from Mayo Clinic.

Items Tagged ‘Venkatesh Bellamkonda’

January 3, 2017

Integrating patient preferences in the delivery of Emergency Care. Kano analysis predicts change in experience.

By Advancing the Science contributor Advancing the Science contributor (@advancingthescience)

In our publication in Annals of Emergency Medicine, Pilot Study of Kano “Attractive Quality” Techniques to Identify Change in Emergency Department Patient Experience, we describe our efforts to improve our patient’s perception of receiving concern and sensitivity from their healthcare providers. The project originated in 2012, when our patients reported lower than expected ratings of […]

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Tags: emergency department, emergency medicine, Venkatesh Bellamkonda


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